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Software Engineering Manager

Autodesk

Autodesk gives you the power to make anything.

Job Requisition ID #

22WD59229

Position Overview
Autodesk is looking for Engineering Manager to join our talented Unified Contact Center Engineering team who is passionate about process, people, and technology powering our customer interactions. If you are the one, we want you to join Autodesk, the leading Design and Engineering software company, is transitioning to the cloud! As a global leader in 3D design, engineering, and entertainment software, Autodesk helps people imagine, design, and create a better world. Autodesk accelerates better design through an unparalleled depth of experience and a broad portfolio of software to give customers the power to solve their design, business, and environmental challenges. In addition to designers, architects, engineers, and media and entertainment professionals, Autodesk helps students, educators, and casual creators unlock their creative ideas through user-friendly applications.
What drives you? Are you passionate about Automation, Innovation, and Contact Center technologies? If this sounds like a good fit for you and you are curious, talk to us. Come work with the team and use your expertise and skills to design, build and support the platforms. You will be working closely with the product and support teams to ensure systems are secure, highly available and scalable.

Responsibilities

  • Educate team members on how their work aligns with the organizational goals
  • Inspire, motivate, and coach team members to achieve maximum productivity and optimal creativity
  • Lead and mentor developers and functional quality analysts to develop their careers and to achieve individual success
  • Upskill team members to meet organizational needs as well as individual career goals
  • Recruit and nurture talents into high-performing teams
  • Coordinate with others within Autodesk, on engineering best practices and dependencies and advocate them within the team
  • Develop Autodesk culture values in the teams
  • Enhance engineering efficiency by closely observing the team, identifying opportunities and influencing the improvement
  • Provide technical guidance, mentorship to the teammates
  • Represent the team’s interest and well-being; Be the spokesperson for the team and champion its accomplishments and causes with upper management and adjacent teams
  • Find the right approach when faced with uncertainties and support teams in navigating changes
  • Help teams to understand the importance of customer-centricity and build customer empathy

Minimum Qualifications

  • 10+ years of overall industry experience in designing, developing, and scaling Salesforce applications
  • 2+ years of experience in leading, mentoring, and managing Salesforce development scrum teams, or other similar leadership roles
  • Excellent communication skills, ability to state complex subjects simply for a variety of audiences
  • Must have strong Contact Center domain experience and knowledge
  • Self-starter who can come up to speed quickly and identify the problems that need to be solved
  • Experience and well-versed in leading in an Agile development environment
  • Must be a Salesforce Service Cloud subject matter to deliver Salesforce features
  • Strong practical deployment knowledge of Lightning, VisualForce, Flex, Salesforce configurations, Apex

classes, APEX Web services, API, AppExchange deployment

  • Ability to define the system landscape, to identify gaps between current and desired end-states, and deliver a Contact Center solution
  • BS degree in software engineering or related field

#LI-POST

At Autodesk, we’re building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers.

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Software Engineering Manager

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Autodesk

Autodesk gives you the power to make anything.

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