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Sales Help Specialist

Autodesk

Autodesk gives you the power to make anything.

CO Salary Range: USD 79,000.00 per year

Job Requisition ID #

22WD59475

Position Overview

The Sales Help Specialist’s mandate is to support the sales organization using knowledge of company products, services, and technology. We provide Sales Enablement and Change Management Services to the organization by providing fast and reliable access to knowledge on sales processes, programs and productivity tools, assisting with day-to-day questions and issue resolution, and preparing and delivering training and learning content.

Responsibilities

  • Develop and deliver effective presentations to a variety of audiences
  • Provide tailored Onboarding support for new Sales hires. Work with Sales Managers to identify training needs and tools. Engage with new hires in the first weeks in Autodesk and contribute to reducing non- productivity periods
  • Be key contact for the Hub Organizations to solve issues coming from the daily work while developing training to cover knowledge gaps
  • Respond to and resolve internal inquiries pertaining to applicable business systems and operations
  • Effectively eliminate barriers to success by building relationships and networking across business functions internally, including product divisions and corporate groups
  • Drive adoption of tools and continuously solicit feedback for improvement
  • Analyze a variety of data and develop action plans for consideration to address deficiencies and gauge business trends
  • Act as a change agent for critical organizational transitions. Drive positive change critical to the success of the function. Lead cross-functional teams to achieve the objectives of a variety of local and global projects
  • Work with key stakeholders and initiate action to effectively support and improve business systems, tools, and processes. Contribute to definition of system requirements and testing and work with internal groups and external vendors on delivery and validation of technology

Minimum Qualifications

  • BA, BS, or equivalent experience
  • 2+ years sales/support or similar experience
  • Excellent interpersonal and communication skills, including writing and presenting
  • Extensive understanding of the Autodesk processes, policies and tools
  • Effective in delivering presentations and trainings in person and remote to maximize retention of material
  • Able to thrive in an environment of constant change
  • Ability to be reactive and proactive to meet needs of business
  • Embrace philosophy of transferring knowledge
  • Customer focused (sales advocate)
  • Seek cultural perspectives and welcome diversity
  • Leverage reporting and data for solution recommendation (ability to influence with data)
  • Demonstrated ability to collaborate with various groups within Autodesk
  • Ability to review processes and drive optimization and innovation
  • Capability to evaluate the options with a clear sense of key priorities and risks
  • Manage information from the multiple parallel work streams and integrate key details into our standard processes

Preferred Qualifications

  • Highly organized with a proven ability to get the job done
  • Dedicated to service and customer orientated
  • Strong work ethic and quality standard
  • Proficient with multiple desktop applications, including MS Office, SharePoint, Wiki, DocuSign, MS Teams
  • Detail oriented, multitasker, comfortable in a fluid, ever-changing environment

Target Pay For This Position (Colorado): $79,000

Click below to learn more about our benefits in the US.

https://benefits.autodesk.com/

At Autodesk, we’re building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.

Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers.

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Sales Help Specialist

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Autodesk

Autodesk gives you the power to make anything.

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