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Manager NOC BO (Subsidiary/Metro Ops-I)

    PTCL

    ARE YOU READY TO RISE WITH PTCL GROUP

    PTCL Group is a Leading Tech group of Pakistan, extending unrivalled services across the nation. The aim to revolutionize the technology industry with high-end innovative solutions makes the group stand out in all tiers of service delivery. PTCL group is known for providing the largest Integrated Information Communication & Technology (ICT) and Cellular Network services in Pakistan.

    PTCL Group believes in the philosophy of endorsing equality with best practices of Diversity & Inclusion, Culture Transformation & Change Management, and Equal Employment Opportunity. We provide a growth & development driven culture with dynamic learning opportunities which enables our people to broaden their horizon and develop as true professionals. Our corporate values are deeply engraved in our day-to-day operations that fosters a cohesive team environment and a drive to maintain the highest standards of leadership and management.

    IN THIS ROLE YOU WILL

    The key responsibilities of this position are as below Manager NOC BO (Subsidiary/Metro Ops-I) is responsible to ensure Level-II /III support to for Foxed Transport Network issues , Carrier and Corporate customer s complaints , review change management MOPs and management of Transport Networks NMS/EMS.

    HOW CAN YOU EXPRESS YOUR TALENT

    Manage Incident and outage Management of Transmission Network.

    Technical support to internal and external customers

    Ensure Network availability by proper identification/notification/ rectification of faults & auto ticketing to achieve maximum availability.

    Responsible for Optical Transport network design and planning, implementation, integration and migration.

    Perform network performance analysis, resolve complex network problems, optimize network architecture and perform acceptance tests.

    Provisioning of corporate customers with TDM and Ethernet based IPLC/DPLC services ensuring quality of service delivery with high availability and customer satisfaction.

    Back haul planning and implementation of access network elements (GPON,MSAG,DSLAM) traffic in a most optimized way for efficient and uninterrupted delivery of services.

    Network dimensioning and capacity planning to provide professional and credible solutions to customers.

    Maximize network availability by optimization to achieve operational excellence.

    Feasibility report Generation.

    Define SOPs for complaint management and handling.

    Liaison with field team for planning of network activities and their approval from Management.

    Qualifications

    WHAT YOU NEED TO BE SUCCESSFUL

    Qualification

    Bachelor’s degree in any ICT discipline

    Experience:

    Experience in fixed transport Network configuration/operations.

    Competencies:

    Telecom knowledge

    NOC/ Service Desk

    Network Operations & Support

    Operations Core fixed Transport Network

    Expected salary:

    Job date: Fri, 14 Oct 2022 05:43:40 GMT

    Manager NOC BO (Subsidiary/Metro Ops-I)

    To apply for the job click here

    Manager NOC BO (Subsidiary/Metro Ops-I)

    To apply for the job click here

    Contact us

    PTCL

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