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Oakland Airport Hiring Event – Enterprise Holdings

Alamo

Responsibilities

We are hiring now for immediate openings.

Automotive Detailer:

Clean and sanitize vehicle interior per Complete Clean Pledge standards

Vacuum and prepare vehicle interior per Complete Clean Pledge standards

Wash, clean and dry the vehicle’s exterior – this might include cars of different sizes, as well as vans and trucks.

Check fuel level and warning lights: inspect windshield for damage; factory reset/restore vehicle setting to clear prior customer data; check for customer items and place anything of value in Lost & Found; verify that registration is present, current and matches the license plate.

Check fluid levels and add as needed; check tire condition, pressure and tread depth; inspect vehicle exterior for damage

Fuel and stage vehicle

Inspect vehicle for any safety concerns; report any warning lights and/or vehicle/windshield/tire damage; pull vehicle out of the prep processing as necessary

Maintains a clean and orderly work area and report any unsafe or hazardous conditions

Responsible for wearing proper personal protection equipment (PPE) and ensuring cleaning, detailing, washing and sanitization supplies are available

Assists customers when needed. May transport customers to and from the branches

Helps maintain overall site appearance including general cleaning of interior and exteriors of branch locations

Site appearance responsibilities to include: desktops, countertops, phones, floors, trash, bathrooms, vacuuming, sweeping the lot and any other miscellaneous tasks related to the daily cleanliness of the branch location

Additional Responsibilities

  • Seek to improve job performance through self-assessment, skill development, training and goal setting
  • Maintain a regular and reliable level of attendance and punctuality
  • Perform miscellaneous job-related duties as assigned

Return Agent:

Greet all customers using prescribed, appropriate dialogue as they arrive on the lot. * Remind customer to check for personal belongings. Identify any items found in the vehicle with a unit number, date, time and turn into lost and found.

  • Advise and review rental charges; and provide an accurate receipt to the customer.
  • Provide information in a professional and courteous manner regarding transportation to the airport terminal. Thank customers using the prescribed dialogue.
  • Inquire about service, satisfaction and document dissatisfaction.
  • Discreetly check vehicle for damage on incoming vehicles and direct customer to counter for completion of damage/loss report.
  • Use of proper statement to determine if vehicle is being returned with full tank of gas.
  • Complete a service alert for any mechanical and or body damage communicated by the customers.
  • Identify vehicles, which are on system hold for turnback, time or mileage, recall, or any other special lock and verify their movement to the proper lot location.
  • Identify and tag vehicles that have been flagged for grounding or preventative maintenance and verify their movement to the proper lot location.
  • Keep lot organized for ease of access and traffic flow.
  • Understand the CDW/Emerald Aisle/Choice process; knowledge of the rental/return documents, fuel services, days/extra hours/surcharges and optional coverages.
  • Understand the damage loss report reporting procedure.

Driver:

Drive the vehicles from return location to cleaning/servicing location; leave vehicles positioned for best access by service agents, as directed by management.

Drive serviced vehicles to ready line area and park for easy access by customers as directed by management.

Deliver vehicles to other locations as directed by management, such as licensee locations, rail yard, auction sites, body shops, or other corporate locations.

Move vehicles to different areas of the lot or facility as needed and directed by management.

Answer customer questions or direct them to the appropriate person.

Perform other service-related duties to ensure our products and services meet the needs of our customers.

Management reserves the right to modify, change or delete assigned duties.

Additional Responsibilities

  • Seek to improve job performance through self-assessment, skill development, training and goal setting
  • Maintain a regular and reliable level of attendance and punctuality
  • Perform miscellaneous job-related duties as assigned
  • Equal Opportunity Employer/Disability/Veterans

Qualifications

Automotive Detailer Qualifications:

  • Must be at least 18 years of age.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must be able to work 40 hours a week including weekends depending on the shift bid. We have three shifts (morning, mid, and night).

Return Agent Qualifications:

Must be at least 18 years of age. * Minimum of 6 months experience handling customer service functions.

  • A minimum of basic level experience and understanding of a PC and Microsoft Office Products required.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must be able to work 5 days a week (40 hours/week) including weekends with a flexible schedule due to shift bid.

Driver Qualifications:

  • Must be at least 18 years of age.
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

We will consider qualified applicants with criminal histories as required by, and consistent with, applicable law.

Expected salary: $19 per hour USD

Job date: Thu, 06 Oct 2022 02:31:09 GMT

Oakland Airport Hiring Event – Enterprise Holdings

To apply for the job click here

Oakland Airport Hiring Event – Enterprise Holdings

To apply for the job click here

Contact us

Alamo

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