Refugee Programme Support Officer

About the Role

This post is fixed term to provide administration and finance support to the Our Liverpool team to deliver the Council’s Homes for Ukraine scheme, a refugee sponsorship scheme set up by the Department of Levelling Up Housing and Communities (DLUHC) which provides a route for Ukrainian refugees to come to the UK and live with a sponsor who is willing to provide them with a home.

You will be part of the Our Liverpool team, based in the Neighbourhoods Directorate. You will report to the Refugee Resettlement Team Leader and be part of a small and friendly team responsible for delivering the refugee resettlement programmes for the Council. The role is hybrid working 2-3 days each week from the Cunard building.

Responsibilities:

• You will administer payments to sponsors and guests.
• You will keep the Council’s case management system up to date and use the Central Government online portals to prepare and submit financial claims.
• You will oversee, monitor and report against cost centres and budgets and provide regular updates to management, making recommendations in line with council financial procedures.
• You will use council systems (SAP – R3 and EBP), raise invoices, create Purchase Orders and Goods Receipt services daily and keep accurate records for audit.
• You will support the team to deliver events and briefings.

What You’ll Need:

• You will have experience of administrative work particularly in information gathering, producing reports and record keeping.
• You will have experience of maintaining accurate financial records such as using SAP and Microsoft Excel.
• You will be able to organise meetings and prepare agendas, minutes and reports.
• You will be able to create a budget and implement effective budget monitoring procedures.
• You will be able to work to a high degree of accuracy under pressure, meet strict deadlines and be responsive to changing priorities.
• You will be able to handle sensitive and confidential information.
• You will be able to analyse and report upon complex information and data.
• You will have an understanding of the needs and experiences of refugees, asylum seekers and/or vulnerable migrants, alongside local community cohesion issues.

If you would like to talk to a member of the team about the role or have an informal discussion, please contact Phil Clarke, Our Liverpool Team Leader Philip.Clarke@liverpool.gov.uk

Please note shortlisting is scheduled to take place on 13th October and interviews on 20th October 2022.

How to Apply and Additional Information

For details on how to apply for this vacancy with Liverpool City Council please click above.

Following the UK leaving the EU, the new skilled worker visa points system has been designed for EU and non-EU residents to ensure only workers who can build enough points for a visa to be issued can work in the UK. This vacancy does not meet the points requirement for a skilled worker visa to be issued, nor is it a vacancy on the shortage occupations list therefore anyone applying who does not have the right to work in the UK currently will not be progressed. If you believe this is a mistake, please email .

Applicants must secure agreement for their release from their Line Manager before making any application for an Internal Secondment opportunity or before accepting an offer of appointment to a post on an internal secondment basis.

An employee may still apply for the opportunity without the express consent of his or her Line Manager and if successful in their application they will resign from his or her substantive post in order to take up the post on a fixed term contract basis. To be clear, in these circumstances an employee will be resigning from his/her substantive post in order to take up a fixed term offer, and their contract of employment will be altered to this effect, or the employee may decline the offer of the fixed term post.

We value our employees and aim to create a positive, progressive, and open work culture that supports everyone to thrive.

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We are working hard to ensure that the council is inclusive in recruitment, retention, support, and progression.

If you have ambition for yourself and this city, thrive on challenges and getting results, share our values and strive to make others feel valued, then we want to hear from you.

If you live in Liverpool, are unemployed, and require help with your application, please contact our employment and skills team at liverpoolinwork@liverpool.gov.uk or on 0151 233 5312 to register and receive support. More information at

Liverpool City Council is committed to having a workforce that is representative of the communities we serve. We are an Equal Opportunities Employer and believe that the decision to appoint should be based upon whether an individual’s skills, experience, qualifications, and abilities make them the most suitable candidate for the role.

If you require any reasonable adjustments in line with the Equality Act 2010 such as the application form in a different format or additional time to complete your application, please contact the recruitment team via

Expected salary: £24920 – 29174 per year GBP

Job date: Thu, 29 Sep 2022 03:36:52 GMT