Client Administrator

Client Administrator – J274006

£22,500 – Temporary to permanent contract

A fantastic opportunity has arisen to work for one of Europe’s largest Automotive Finance organisations based near to Pontypridd. This company employs over 1200 people across 12 European countries and provides mobility solutions to customers through financial services.

This is a great opportunity to become a key point of contact for the dealer network, providing operational and customer support for wholesale funding plans and enquiries.

• Salary: £22,500
• Location: Pontypridd
• Hours: Monday – Friday 8.30am – 5.00pm
• Contract: Temporary to permanent contract
• Working Style: Hybrid (2 x office days)
• Office: Modern, open plan offices with free parking and on-site canteen

Client Administrator’s Responsibilities:

• Processes administrative tasks – daily purchasing/processing of wholesale plans, plan transfers and extensions
• Ensuring all inbound calls are answered within SLA
• Following up outstanding queries with Dealers
• Monitor Dealers payments
• Manage account reconciliations using SAP
• Negotiate and purchase wholesale stocking units and acceptance of new Wholesale business
• General administrative tasks in support of the business
• Updating daily, weekly and monthly reports understanding and reporting any trends
• To work alongside our Fleet team to assist with Dealer invoice preparation, invoice query’s and payments during busy periods
• Support and participate in the Business Process Management Programme
• Understanding and promoting policy on Treating Customers Fairly (TCF)
• To ensure ongoing adherence to all relevant compliance regulations and complete all regulatory training where applicable in a timely fashion

Client Administrator’s skills and experience:

• Worked in a customer contact role providing outstanding service
• Ability to build rapport with both internal and external customers
• High attention to detail, organisation and data accuracy is essential
• Able to excel under pressure and work to strict deadlines
• Processed payments and invoices
• Proficient computer skills especially Microsoft Excel and Word
• Demonstrate initiative while working solely and as part of a team
• Finance background desirable
• Analytical skills with the ability to problem solve
• Excellent time management
• Adhere to TCF (Treating Customers Fairly)

If you believe you have the above skills and experience then please don’t hesitate to send your CV through to Red today.

Red Recruitment (Business) #REDCF

Expected salary: £22500 per year GBP

Job date: Thu, 29 Sep 2022 03:32:48 GMT