Admin Assistant/Receptionist

Job Description

Reference Number: 001157

Job Title: Admin Assistant/Receptionist

Benefits: company benefits

Administration Assistant/Receptionist

£10.30 per hour plus company benefits

Full Time Hours – Monday to Friday

Parkfield Grange is a stunning brand new residential and dementia care home situated in Stourbridge.

We are looking for an Administration Assistant/Receptionist to be the first point of contact at the home.

This role requires someone who has a range of skills with good IT experience and attention to detail.

In addition to reception duties you will provide additional administration support to the Home Administrator – predominantly HR related administration duties.

Main Responsibilities:

• Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitors booking in system and the person’s identity is checked with relevant documents
• Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly
• In addition to reception duties provide additional administration support to the home administrator, predominantly HR related administration duties
• Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents
• Organise internal meetings and ensure that any requirements have actioned
• Coordinate the staff meal process as applicable to the individual home
• Respond to any emergency situations as requested by the home
• Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.

Job Requirements

Person Specification:

• Excellent customer service skills
• IT literacy – competent with the use of systems
• Previous telephone experience
• Professional telephone manner
• Knowledge of general administration
• Good communication skills
• Neat and well presented
• Excellent written and verbal English

Expected salary: £10.3 per hour GBP

Job date: Sat, 24 Sep 2022 00:27:35 GMT