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Business Systems Analyst – IT


Flex is a global manufacturing company where employees thrive in a diverse and inclusive environment.

At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose — to make great products that create value and improve people’s lives.

Job Description

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a/an Business Systems Analyst located in Chennai.

What a typical day looks like:

•End to end support of Workday LMS Production support L2 tickets

•Collaborate closely with the Learning Management function as well as regional leads and inter-departmental business partners to understand business challenges as well as work closely in gathering business requirements, analyzing them, performing gap analysis, providing solutions to getting new functionalities implemented

•Develop subject matter expertise on the various functionalities of workday LMS system

•Drive continuous improvement & optimization of current system processes in areas of Learning Management

•Partner with Business in the development, testing, and rollout of integrations and manage future changes and upgrades

•Establish standard operating procedures and audit processes within workday learning system to ensure processes are compliant and data integrity is maintained

• Point of contact for Production issues

•Keep up to date with the changes in the legal and regulatory requirements, and work with the functional leads on any system changes or enhancements needed to support such changes

•Facilitate team processes; write and review Unit Testing, UAT test plans and scripts as needed

•Acts as primary contact for assigned function with other departments; responds to technical administrative questions and ensures necessary follow up.

The experience we’re looking to add to our team:

  • Bachelor’s degree with 2 to 5 years’ experience in handling functional/end user support of any LMS systems, preferably Workday, cornerstone ,Docebo.
  • Good to have – working knowledge of general Human Resources processes.
  • Demonstrated capacity for gathering/scrutinizing data to identify issues, opportunities, patterns, and sustainable business solutions.
  • Excellent analytical and problem solving skills with strong attention to detail
  • Excellent communication skills with solid influencing capability.
  • Passion to work independently, and strong desire to overcome challenges and results oriented

What you’ll receive for the great work you provide:

  • Health Insurance
  • PTO


Job Category


Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs.
Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: accessibility@flex.com . Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.

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Business Systems Analyst – IT

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Flex is a global manufacturing company where employees thrive in a diverse and inclusive environment.

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