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NTT DATA Services
NTT DATA Services is a top 10 global IT services provider with 130,000+ employees in more than 50 countries.
The role requires 5-6 years of Netbackup & Veeam Administrator – should have experience and mid end profile. – This is a Grade 8 role to perform the mid level of T2- NBU & Veeam Infrastructure for the large complex projects and to provide mid end with the hands on exposure into NBU, Veeam, Backup Exec support for the BU operations with the below skills
Primary Skill : Netbackup, Veeam
Highlight and Identify the impact analysis for Client Backup Infrastructure
Detect identified events and follow notification and escalation procedures appropriate to that event
Have back to back arrangement with the Backup Vendor for maintenance and troubleshooting
Troubleshooting of any escalated issues related to the NBU, Veeam and Cloud Backups
Support recovery in the event of failure or disaster.
Effectively involve the (Change Advisory Board) CAB meeting and highlight the risks, technical dependencies and business impact.
Provide the best practices and recommendation
Provide service Improvement plan for Backup Infrastructure
Highlight Risks which are impacting the infrastructure and provide mitigation plans
Handling escalated calls from L1 team members
Preparing Root Cause Analysis (RCA) & Major Incident Report (MIR) for the major failures