web analytics

Associate Consultant – IT

Flex

Flex is a global manufacturing company where employees thrive in a diverse and inclusive environment.

At Flex, we welcome people of all backgrounds. Our employees thrive here by living our values: we support each other as we strive to find a better way, we move fast with discipline and purpose, and we do the right thing always. Through a respectful, inclusive and collaborative culture, a career at Flex offers the opportunity to make a difference, invest in your career growth and join our purpose — to make great products that create value and improve people’s lives.

Job Description

To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a/ an Associate Consultant – IT located in IN Chennai GBS B2

What a typical day looks like

  • Hold responsibility for quality of provided support.
  • Attend training sessions and actively work to extend system & process know how.
  • Comprehensive documentation of the solution so the user understand the problem as well as the corrective actions.
  • Handover of urgent cases on shift change based on the relevant guidelines.
  • Monitoring the helpdesk queue and picking up appropriate tickets.
  • Interact with user primarily via helpdesk tool, but also by phone, messenger and mail as required for effectiveness.
  • Analyze & resolve the incident effectively as well as explain.

The experience we’re looking to add to our team :

  • 3 -5 Years of Experience in SQL and Reporting tools like Denado, MSTR, Business Object etc…
  • Willingness to work on shifts on rotational basis (16 X 5).
  • Excellent Spoken and written communication in English.

What you’ll receive for the great work you provide:

  • PTO
  • Health Insurance

RK103

Job Category

IT

Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs.
Flex does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. Flex does not discriminate in employment opportunities or practices based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status or any other status protected by law. Flex provides reasonable accommodation so that qualified applicants with a disability may participate in the selection process. Please advise us of any accommodations you request to express interest in a position by e-mailing: accessibility@flex.com . Please state your request for assistance in your message. Only reasonable accommodation requests related to applying for a specific position within Flex will be reviewed at the e-mail address. Flex will contact you if it is determined that your background is a match to the required skills required for this position. Thank you for considering a career with Flex.

To apply for the job click here

Associate Consultant – IT

To apply for the job click here

Contact us

Flex

Flex is a global manufacturing company where employees thrive in a diverse and inclusive environment.

Related Jobs