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IT Sourcing Manager

Instacart

Instacart is a North American leader in online grocery and one of the fastest-growing companies in e-commerce.

We’re transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work-whether it’s from home, an office, or your favorite coffee shop-while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

OVERVIEW

We are looking for an IT Sourcing Manager who will be responsible for evolving our IT Procurement Service, including the acquisition of software and hardware, license lifecycle, and IT contract renewals.

ABOUT THE JOB

  • Lead IT software, hardware, and services procurement and reporting
  • Manage and cultivate relationships with vendors as well as internal stakeholders
  • Implement improved procurement and logistics processes
  • Track orders and update progress to requesters via tickets within a timely manner
  • Utilize inventory and purchasing knowledge to analyze usage and provide a proactive course of action to resolve inventory shortage, discrepancies, and other issues observed
  • Own the IT contract renewal process by helping negotiate vendor agreements to reduce cost, increase flexibility, minimize risk, and scale license management
  • Coordinate RMA and report discrepancies to suppliers in regards to order shortage, overage, and quality issues
  • Support the creation and management of vendor value metrics related to efficiencies, performance, relationship quality
  • Adhere to and track against IT annual spend budget
  • Interface with lines of business to understand unique requirements and opportunities to better tailor current processes to end-users’ needs
  • Partner with Legal and Procurement departments to ensure contracts and terms are favorable

ABOUT YOU

  • 5+ years of work experience in IT Procurement (software, hardware and services), including all aspects of strategy development, negotiation, contract review and execution.
  • Solid working knowledge of current IT Enterprise/SaaS technology solutions across a wide variety of functional areas.
  • Organized, detail-oriented, and refined time management skills
  • In-depth knowledge of preparing and reviewing contracts, invoicing, and negotiation terms
  • Excellent negotiation, analytical, problem solving, and communication skills (both written and verbal)
  • Work independently and demonstrate sound judgment under high stress, time critical deadlines.
  • A high sense of urgency and effective communication skills to work with all levels of employees, management, and vendors to make independent decisions based on process and procedures.
  • The ability to function effectively in a fast paced environment, manage multiple initiatives simultaneously, and adapt quickly to shifting business priorities.
  • Collaborates and works well with others
  • Strong change management skills

#LI-Remote

Accommodations & Accessibility

At Instacart, we strive to create an accessible and inclusive experience for all candidates. If you need assistance submitting an application through our career site due to a disability, please submit an Accommodations Request Form and someone from our team will reach out soon to see how we may be able to assist.

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IT Sourcing Manager

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Contact us

Instacart

Instacart is a North American leader in online grocery and one of the fastest-growing companies in e-commerce.

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