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As the leading destination for short-form mobile video, TikTok’s mission is to inspire creativity and bring joy.
The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated.
With millions of loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our product and operations team, together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.
In this role you will be responsible to deliver impact on the growth of merchants, by acquiring and helping the sellers to have a smooth onboarding experience on platform, as well as delivering best customer experience by providing best service.
Join us as we drive the future of e-commerce here at TikTok.
Roles & Responsibilities:
– Manage the end-to-end process of acquisition and incubation of potential online merchants (including, but not limited to, leads generation, cold contact, and onboarding).
– Build and maintain relationships with merchants.
– Help merchants become familiar with the platform and its features.
– Maintain quality service and cooperation with merchants to ensure a smooth onboarding experience.
– Discover new collaborative opportunities fit into merchants’ short-term and long-term development plan.
– Minimum Bachelor’s Degree or above
– 2-5 years experience, preferably in e-commerce; direct experience in merchant acquisition and incubation preferred
– Excellent interpersonal and negotiation skills
– Outgoing and comfortable communicating with new people (including cold contact)
– Strong connections with big online sellers are preferred
– A good team player, fast learner and open to changes
– Proficient in Excel and Power Point
– Fluent in English and Filipino
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.