Senior Solution Consultant – PSA

Senior Solution Consultant – Professional Services Automation
Remote, United States

WHO WE ARE

FinancialForce delivers the #1 professional services automation (PSA) and the only customer-centric ERP solution. We accelerate business value with comprehensive best practices and the most intelligent analytics—all on the leading business cloud platform from Salesforce. 

FinancialForce knows that each individual brings something special to the team, exemplifying a diverse and inclusive work environment.  We embrace your authenticity and encourage our employees to “Bring Yourself” to work every day!

THE ROLE

We are currently recruiting highly motivated, enthusiastic Solution Consultants with strong Salesforce skills to join our Professional Services team. This individual will be assisting in the implementation and training of the FinancialForce Professional Services applications in customer environments. Occasional travel within the region should be expected. 

Salesforce Administrator Certification is required for this position.
 
WHAT YOU WILL DO IN THIS ROLE

• Developing and managing relationships with customers.
• Presenting the FinancialForce Professional Services Automation (PSA) application via Web conference tools and via face-to-face meetings.
• Perform key components of remote implementations of the FinancialForce PSA applications. Components may include installation, configuration, training, report writing, data migration and general support.
• Understand and implement complementary 3rd party applications as part of overall FinancialForce PSA implementation projects.
• Understand client’s back-office PSA process requirements and assist project team in translating those requirements into functional specifications for custom development and functional extension.
• Prepare and deliver standard and custom training events via web meeting or standard classroom methods

WHAT YOU NEED TO BE SUCCESSFUL IN THIS ROLE 

• 7+ years’ experience as a Salesforce Certified Administrator required – must know how to build workflows, custom fields, etc.
• Ability to work in fast changing, team environment
• Strong computer skills ideally including Salesforce, MS Office and web presentation tools
• Professional Services Automation solutions experience (implementing / supporting) is a nice to have.

As an equal opportunity employer, FinancialForce does not discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, marital status, religion, national origin, ancestry, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. If, and as required by the San Francisco Fair Chance Ordinance or any other applicable federal, state, or local law, FinancialForce considers qualified applicants with arrest and conviction records for employment.  FinancialForce also has an accommodation process to reasonably accommodate applicants and employees with disabilities. For more information or if you have a need, contact EmployeeSuccess@FinancialForce.com. 

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