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Ld. Prod Svcs App Sup Anlyst

BNY Mellon

You can make a difference by working at BNY Mellon, where finance, technology and business intersect, to power the global financial industry.

Overview
Assists in maintaining and supporting applications and their operating environments. Responds to alerts and follows standard procedures and documentation for issue resolution.Monitors applications and respond to incidents.Perform routine health checks and validations after changes or significant incidents.Perform diagnostics and troubleshooting for more complex issues.Escalate to second level application or infrastructure support when necessary.Implement automation for routine tasks.May mentor or provide guidance for junior team members.Contributes to the achievement of related teams’ objectivesMODIFIED BASED UPON LOCAL REGULATIONS/REQUIREMENTSBachelor’s degree in computer science or a related discipline, or equivalent work experience required4-6 years of experience in applications support or production environment required; experience in the securities or financial services industry is a plus. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.

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Ld. Prod Svcs App Sup Anlyst

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BNY Mellon

You can make a difference by working at BNY Mellon, where finance, technology and business intersect, to power the global financial industry.

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