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Business Partner, Field Alliances Operations (Remote)

CrowdStrike

CrowdStrike is a leading cybersecurity company protecting customers from all cyber threats by leveraging its security cloud to stop breaches.

WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters – one team, one fight.

About the Role:
The Alliances/Partner Operations Analyst role will be responsible for day to day operations supporting the rapidly growing CrowdStrike partner ecosystem as well as Crowdstrike Alliances/Partner leadership team and wider Alliances/Partner team. This role will have an emphasis on managing strong Salesforce data and partner program integrity with emphasis on our partner facing processes. While providing a seamless CrowdStrike experience for our partners, the successful candidate will have the ability to constantly improve our operations, build scalability and be the partner advocate.

Responsibilities

  • Partnering with Regional Head of Alliances/Partner Sales and their leadership team with emphasis to assist with Channel strategy with data led insights into trends, gaps and opportunities to execute the plan.
  • Continuous enablement of wider Alliances/Partner team to ensure seamless execution of partner related processes and initiatives.
  • Managing day-to-day operational tasks to support Partners, Partner Managers, and Sales teams.
  • Good level of understanding and interpreting of data and ability to prepare metrics and KPIs that are shared with management on a regular basis.
  • Managing partner onboarding and compliance support. Assisting with more complex contractual cases.
  • Ensuring all partner deals are properly categorized and correct partner attribution is tagged. Regional deal support.
  • Advising on process enhancements and liaising with IT and technical teams.
  • Participating in QBRs to ensure processes are aligned with the needs of the business and provide recommendations for the future.
  • Instituting best practices and scalable processes including data flow.
  • Identifying opportunities to constantly improve and streamline processes, especially as the partnership model expands. Aligning with cross-functional teams to ensure positive user experience for our partners.
  • Implementation of new processes and process enhancements within the EMEA region.
  • Delivering regular enablement sessions for wider Alliances/Partner sales teams. Onboarding of new hires. Managing knowledge transfer and training materials.
  • Ability to optimize and prioritize tasks, including training shared services teams, and acting as a point for escalation within the EMEA region.

Requirements:

  • Bachelor’s degree
  • Minimum 3 years of Partner / Channel Operations experience
  • Strong analytical background and ability to flush out anomalies
  • Be a self-starter, detail and process oriented, and operationally-minded
  • Excellent presentation and communication skills
  • Expertise in business applications including Excel, PowerPoint, Salesforce and BI (Domo is a plus)
  • Ability to work in a fast-paced environment and manage through ambiguity and change

#LI-CL1
#LI-HK1
#LI-Remote

Benefits of Working at CrowdStrike:

  • Remote-first culture
  • Market leader in compensation and equity awards
  • Competitive vacation and flexible working arrangements
  • Comprehensive and inclusive health benefits
  • Physical and mental wellness programs
  • Paid parental leave, including adoption
  • A variety of professional development and mentorship opportunities
  • Offices with stocked kitchens when you need to fuel innovation and collaboration

We are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation – generating the best possible outcomes for our customers and the communities they serve.

CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

CrowdStrike, Inc. is committed to fair and equitable compensation practices. For applicants in Colorado the salary range is $97,016 – $145,524 + bonus + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. The salary range may differ in other states.

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Business Partner, Field Alliances Operations (Remote)

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CrowdStrike

CrowdStrike is a leading cybersecurity company protecting customers from all cyber threats by leveraging its security cloud to stop breaches.

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