Enterprise IT Atlassian Manager

ABOUT FANDUEL GROUP

FanDuel Group is a world-class team of brands and products all built with one goal in mind — to give fans new and innovative ways to interact with their favorite games, sports, teams, and leagues. That’s no easy task, which is why we’re so dedicated to building a winning team. And make no mistake, we are here to win, but we believe in winning right. That means we’ll never compromise when it comes to looking out for our teammates. From our many opportunities for professional development to our generous insurance and paid leave policies, we’re committed to making sure our employees get as much out of FanDuel as we ask them to give.

FanDuel Group is based in New York, with offices in California, New Jersey, Atlanta, Florida, Oregon and Scotland. Our brands include:

• FanDuel — A game-changing real-money fantasy sports app
• FanDuel Sportsbook — America’s #1 sports betting app
• TVG — The best-in-class horse racing TV/media network and betting platform
• FanDuel Racing — A horse racing app built for the average sports fan
• FanDuel Casino & Betfair Casino — Fan-favorite online casino apps
• FOXBet — A world-class betting platform and affiliate of FanDuel Group
• PokerStars — The premier online poker product and affiliate of FanDuel Group

THE POSITION 
Our roster has an opening with your name on it 

The Enterprise IT Atlassian Manager is a technical hands-on management position that requires strong technical, analytical, and communication skills. You will oversee the management, administration, automation, and development within the Atlassian Cloud environment, specifically in JIRA and Confluence. You will deliver enterprise capabilities that improve overall availability and support and champion the standardization of administrative and engineering practices by emphasizing the use of disciplined processes, You will work closely with cross-functional teams to drive product improvements and key support initiatives.

You will assist in growing a team of Atlassian engineers and will be responsible for managing their daily activities. As a manager, your primary responsibility is to mentor, develop, and support individuals on your team to achieve their career goals, unlocking their potential, and challenging them to step outside their comfort zone to grow and excel.

You will be adept in stakeholder management. Working with stakeholders at varying levels, you will influence the direction of the solution and set appropriate goals. You will closely partner with the delivery team to plan the steps to achieve goals, identify and resolve impediments, and deliver value.

THE GAME PLAN
Everyone on our team has a part to play

• Manages staff by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
• Maintains staff by recruiting, selecting, orienting, and training employees, developing personal growth opportunities.
• Maintains safe and healthy working environment by establishing and enforcing organization standards, adhering to legal regulations.
• Sustains information systems results by defining, delivering, and supporting information systems, auditing application of systems.
• Assesses Atlassian applications by auditing application of systems.
• Enhances Atlassian applications by identifying opportunities and developing application strategies.
• Safeguards assets by planning and implementing disaster recovery and back-up procedures and information security and control structures.
• Accomplishes financial objectives by determining service level required; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective action.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed.

THE STATS
What we’re looking for in our next teammate 

• A servant leader who is passionate about mentoring and derives satisfaction in their team members’ successes.
• Dedicated to building a high-performing team.
• Strong focus on stakeholder management.
• A collaborative mindset who sees value with diverse viewpoints and goal alignment.
• Has high quality standards, holds themselves and their team accountable for delivering enterprise-quality solutions.
• Drives innovation and improvement; always pushing, encourages and enables their team to improve solutions, processes, and culture.
• Promotes creativity and agility with lightweight processes.
• Strong communication and organizational skills; effectively prioritizes work, sets expectations, communicates progress, negotiates dependencies, and resolves conflicts.
• Drives technical decisions, quality, and outcomes.
• Working experience managing projects utilizing agile methodologies.
• Working experience in administrating, performing maintenance, upgrades, and ehancements to JIRA and Confluence as well as add-ons, plugins, and extensions.
• Working experience in developing custom JIRA workflows for different issues types to assist in automating routine tasks.
• Working experience in developing metrics dashboards and advanced filters in Jira.
• Highly analytical and structured in problem solving.
• Effective in interacting with varying levels of personel, including executive staff members under high pressure situations.
• Welcomes opportunities to learn new subject matter areas, assess operational maturity, establish KPI’s and metrics and drive towards operational maturity.
• Adept in providing 24/7 support.
• Deep sense of urgency and ability to identify and achieve quick wins.
• Willingness to travel as necessary; domestic and international.

Preferred Qualifications:

• S. or B.A. in Computer Science, Information Technology, MIS or other related business field.
• A minimum of 7+ years of experience in information technology preferred.
• A minimum of 2 years of prior management experience in information technology with a broad range of experience in various technology areas preferred.
• Strong leadership experience focused on IT service delivery.
• Experience with vendor management.
• Must pass state level Sports-betting licensing.

THE CONTRACT 
We treat our team right

Competitive compensation is just the beginning. As part of our team, you can expect:

• An exciting and fun environment committed to driving real growth
• Opportunities to build really cool products that fans love
• Mentorship and professional development resources to help you refine your game
• Flexible vacation allowance to let you refuel
• Hall of Fame benefit programs and platforms

FanDuel Group is an equal opportunities employer. Diversity and inclusion in FanDuel means that we respect and value everyone as individuals. We don’t tolerate bias, judgement or harassment.  Our focus is on developing employees so that they reach their full potential.

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