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Communication Officer

    Buch International Hospital

    Company Description

    A State of the Art Hospital in Multan.

    The hospital is designed to provide Quality Healthcare in a ​Safe, Comfortable and Welcoming environment, for the Patients and Staff. This project provides a golden opportunity to the medical professionals to be a part of a world class hospital.

    BIH value equality in our team and recruit from all sections of the community.

    Job Description

    As post holder, you are responsible for the tasks such as but not limited to the following:

    • Take telephone calls and respond to inquiries aimed at hospital services and procedures
    • Transfer telephone calls to intended recipients after screening them properly
    • Arrange for appropriate emergency services by paging relevant medical staff members
    • Make outgoing calls on requests of hospital staff members
    • Answer queries pertaining to admitted patients by following strict confidentiality protocols
    • Entering appointments of the patients in the system
    • Arrange for meetings with doctors and other staff members
    • Create and maintain logs of incoming and outgoing calls on a daily basis
    • Operate paging systems and intercoms to communicate with medical staff during emergency services
    • Distribution of the memorandums
    • Daily census reports for all departments
    • Following call center scripts when handling different topics.
    • Manage large amount of inbound and outbound calls in a timely manner
    • Identifying customer’s needs, clarify information, research every issue and providing solutions.
    • Any other task assigned by management.

    Qualifications

    Graduation preferably in Mass Communication or related fields

    Diploma in communication advertising or public health care is a plus

    Experience: 01 – 02 years of exchange operator experience

    Skills & Abilities:

    • MS Office
    • Solid understanding of healthcare procedures and regulations
    • Excellent organizational and time management skills
    • Problem-solving & Multi-Task Skills
    • Willing to do work in different duty roasters

    Expected salary:

    Job date: Thu, 15 Sep 2022 22:51:27 GMT

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    Contact us

    Buch International Hospital

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