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The Financial Services Assistant position for Accounts Receivable will serve as a primary contact at the Accounts Receivable Customer Service counter. This position will be responsible for greeting and answering inquiries made by students, parents, faculty, staff and others in the office and by phone, mail, e-mail, and fax; collecting and posting payments made at counter and received in mail, providing clerical support for the office, generating Cognos reports for research and analysis; and analyzing small-balance accounts in an effort to collect delinquent balances.
Required Knowledge, Skills, and Abilities
Proficient computer skills and a working knowledge of Microsoft Office software applications (Word, Excel and Outlook)
Excellent verbal and written communication skills
Excellent interpersonal skills and the ability to communicate with customers of diverse backgrounds
Ability to work independently, multi-task, and prioritize work assignments with minimal supervision
Excellent organizational skills
Two years’ experience in an office environment with high call and customer service volume
Required Education and/or Experience
High school diploma or equivalent
Some college course work completed
How To Apply
Please Note: Tulane University has officially adopted a mandatory COVID-19 vaccination policy, which includes the requirement of a booster when eligible. All employees and visiting faculty must be fully vaccinated with a COVID-19 vaccination or obtain approval for a medical or religious exemption prior to beginning employment.
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Tulane University is an EOE/M/F/Vet/Disabled employer with a strong commitment to diversity and inclusion. Applications by members of all underrepresented groups are encouraged.
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Job date: Wed, 14 Sep 2022 04:49:03 GMT