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Financial Services Assistant – Accounts Receivable Telephone Answer Desk

Tulane University

The Financial Services Assistant position for Accounts Receivable will serve as a primary contact at the Accounts Receivable Customer Service counter. This position will be responsible for greeting and answering inquiries made by students, parents, faculty, staff and others in the office and by phone, mail, e-mail, and fax; collecting and posting payments made at counter and received in mail, providing clerical support for the office, generating Cognos reports for research and analysis; and analyzing small-balance accounts in an effort to collect delinquent balances.


Required Knowledge, Skills, and Abilities

Proficient computer skills and a working knowledge of Microsoft Office software applications (Word, Excel and Outlook)

Excellent verbal and written communication skills

Excellent interpersonal skills and the ability to communicate with customers of diverse backgrounds

Ability to work independently, multi-task, and prioritize work assignments with minimal supervision

Excellent organizational skills

Two years’ experience in an office environment with high call and customer service volume


Required Education and/or Experience

High school diploma or equivalent


Preferred Qualifications

Some college course work completed


How To Apply

Please Note: Tulane University has officially adopted a mandatory COVID-19 vaccination policy, which includes the requirement of a booster when eligible. All employees and visiting faculty must be fully vaccinated with a COVID-19 vaccination or obtain approval for a medical or religious exemption prior to beginning employment.

Click “Apply Now” to apply for this job.

Tulane University is an EOE/M/F/Vet/Disabled employer with a strong commitment to diversity and inclusion. Applications by members of all underrepresented groups are encouraged.

Tulane offers a variety of options to enhance your health and well-being so that you may enjoy more out of life now and in the future. Learn more about , as well as our . See our to learn more about our hiring process and what to expect.

Expected salary:

Job date: Wed, 14 Sep 2022 04:49:03 GMT

Financial Services Assistant – Accounts Receivable Telephone Answer Desk

To apply for the job click here

Financial Services Assistant – Accounts Receivable Telephone Answer Desk

To apply for the job click here

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Tulane University

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