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Online Customer Service Representative & Telesales Call Center Agent (Work From Home Or In Office) Job


    Customer Service Representative & Telesales Call Center Agent (Work From Home Or In Office) Job in Pakistan

    Frillsoft, Pakistan


    1 Year


    30,000 – 50,000 PKR

    Job Type

    Job Shift

    Job Category

    Requires Traveling


    Career Level




    Total Vacancies

    10 Jobs

    Posted on

    Aug 10, 2022

    Last Date

    Nov 8, 2022


    Job Description

    We are looking for an experienced, self-driven and Energetic Telesales Representative to join our Sales team!

    As a call center agent, you will be responsible for generating calls to potential customers with the main goal to achieve your sales quota.

    We expect you to be an outstanding communicator and Active listener with a professional, but friendly approach.

    Sales CSR duties and responsibilities

    • Reach out to existing and potential customers to present our product and service offering
    • Learn details on our product and service offerings from knowledge base and information provided – Also, you will be provide basic scripts
    • Address any questions or issues customers may have
    • Communicate with customers to understand their requirements and need
    • Offer solutions based on clients needs and capabilities
    • Direct prospects and leads to the sales team
    • Keep customer database updated
    • Measure identified KPIs
    • Always strive towards meeting sales quota
    • Track and document calls and sales
    • Update client records
    • Prepare and present achievements and KIPs

    Telesales Representative requirements and qualifications

    • Excellent English Spoken Skills (Preferably American/British Neutral Accent)
    • At least 1 year of experience as Telesales Representative or similar customer service or sales role
    • Need to work in USA time zones (Time to be a night owl)
    • Proven record of met quota
    • Hand on experience with sales tools such as CRM software
    • Ability and willingness to learn about products and services specifications and benefits
    • Patient and friendly personality
    • Team player with disciplined time-management skills
    • Great interpersonal, communication, presentation and negotiation skills
    • Good negotiation skills
    • Degrees don’t matter here, you just have to be a Perfect English communicator and a polished sales person

    Requirements If You Want to Work from Home as a Virtual or Remote Call center Agent:

    1. A Good Computer with fast speed processor – Latest laptops also allowed

    2. Internet Speed with at least 10 Mbps. It needs to be wired, NOT Wi-Fi

    3. A reasonable quality USB Headset

    4. A Quiet Room to work

    If you fulfill all the requirements above, send your CV/Resume ASAP. URGENTLY HIRING.

    Job Specification

    Fluent English Spoken and written skills

    Active listening Skills

    Customer handling

    Professional Call Hnadling

    Familiarity with CRM tools and Autodialers

    Punctual and Disciplined

    Upbeat and motivated outlook

    Job Rewards and Benefits


    Incentive Bonus



    Sports and Entertainment


    Expected salary: 30000 – 50000 per month PKR

    Job date: Thu, 11 Aug 2022 22:07:05 GMT

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