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Senior Manager, Product Management – Tech, Alexa Proactive Experience

Amazon

Our mission: To be Earth's most customer-centric company.

DESCRIPTION

Job summary
The mission of Alexa is to set customers free in life. To be an instantly familiar, always-available personal assistant. In order to deliver on this mission, the Proactive Delivery team is looking for a Senior Manager of Product who will deliver outsized value for end customers, unlock new opportunities for the business, invent new customer-facing experiences, and build a team of Product leaders focused on novel yet intelligent systems.

The Proactive Delivery team’s mission is to help Alexa customers stay informed and take action on the most important, urgent, and interesting topics in their lives without them having to configure, remember, or search for them. We help customers stay in the loop when and if they want to be through Alexa. We do this by creating and improving proactive channels to support Alexa’s flagship experiences such as ambient home screens and device notifications. We also help content owners surface their content in these channels reaching the right set of customers. Finally, we offer horizontal systems like content optimization, feedback, and campaign management as services to enable other teams to be successful.

You will own delivery and execution on one or more of these services. You thrive in an environment where the problem is not precisely written down, and are comfortable setting your own path. You think big and always work backwards from what customers really want. You can find the balance between what works for customers and what creates value for the business knowing they must be aligned.

Key job responsibilities

  • Be highly visible, operating with many product leaders and technical managers across Alexa – with stakeholders at all levels, including senior leadership (SVP-level)
  • Define creative, high quality product roadmaps based on internal/external research, analysis, and data.
  • Lead detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application
  • Drive prioritization and trade-offs among customer experience, performance and operational support load
  • Create buy-in for the product vision both internally and with key external partners
  • Work closely with design, engineering and program management teams to deliver products to market
  • Drive product launches while working cross functionally with business development, product marketing, public relations, executives, and other product management team members
  • Proactively identify and resolve strategic issues that may impair the team’s ability to meet strategic, financial, and technical goals

About the team
This position is open to a variety of locations in the U.S., including Irvine,CA and Bellevue, WA

BASIC QUALIFICATIONS

  • 10+ years in a technology role and 4+ years in a senior management/leadership role
  • Bachelor’s Degree in Engineering or Business, or equivalent industry experience
  • Strong writing skills; ability to articulate a product vision in a written document.

PREFERRED QUALIFICATIONS

  • A Master’s Degree in Business or Engineering
  • Proven track record of developing and growing multi-disciplinary teams
  • Experience launching consumer-facing products and services in high growth environment
  • Experience contributing to engineering discussions around technology decisions and strategy related to a product
  • Experience working with and influencing senior level stakeholders and demonstrated ability to successfully influence stakeholders without formal authority, and working with cross functional teams across geographies and business units
  • Passion for building, making, and tinkering
  • An internal drive to make yourself and your teammates better every day

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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Senior Manager, Product Management – Tech, Alexa Proactive Experience

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Contact us

Amazon

Our mission: To be Earth's most customer-centric company.

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