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Technical Program Manager, Alexa Mobile

Amazon

Our mission: To be Earth's most customer-centric company.

DESCRIPTION

Job summary
Join the team building the mobile experience for Alexa and help us create a world where Alexa is always there to help you on-the-go. The Alexa Mobile Team is looking for a Technical Program Manager who will help us bring that vision to life by building amazing customer experiences in the Alexa Mobile App.

As a Technical Program Manager, you will drive and support teams developing critical, high visibility consumer app experiences with a direct impact on customers. You will help optimize and bring structure to critical processes within the team. You will collect business and systems requirements from internal and external customers, write specifications, create and drive project schedules from design to release, and managing the production launch with our tech teams and external partner teams. You will be expected to make appropriate tradeoffs to optimize time-to-market, clearly communicate goals, status, and desired outcomes to internal cross-functional and remote project teams. You will partner with multiple internal and external teams to drive work-back schedules and drive critical metrics for the team. You must have a passion for mobile app experiences and bring analytical rigor to the team. It is critical that you can quickly earn trust, dive in, and find ways to improve efficiency.

The right candidate will possess a strong program management background, will have demonstrated experience leading large projects, and will have a well-rounded technical background in current web/mobile technologies. You must be able to thrive and succeed in an entrepreneurial environment, and not be hindered by ambiguity or competing priorities. This means you are not only able to develop and drive critical initiatives, but can also roll up your sleeves, dig in and get the job done. As a TPM, you will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance the business needs versus technical constraints. An ability to take complex projects and break them down into manageable pieces, develop functional specifications, then deliver them in a successful and timely manner is expected. Maturity, high judgment, negotiation skills, ability to influence, analytical talent and leadership are essential to success in this role.

Key job responsibilities
• Work with partners and internal teams to plan, execute, and launch critical features
• Manage the relationship across multiple stakeholder teams to ensure timely successful device launches.
• Gather and report on critical metrics for the business

A day in the life
In this role, you will work with product managers, engineers, and UX designers and help the team deliver new Alexa app experiences for millions of customers . You will get to work first-hand on game changing consumer experiences in the mobile space.

About the team
We are the team building customer facing experiences in the Alexa Mobile App. This team works especially close with product, engineering, and UX designers to develop key features for a strategic area of the business.

Note: We are open to multiple locations including Seattle, Bay Area, Santa Monica

BASIC QUALIFICATIONS

  • 5+ years of experience working directly with engineering teams
  • Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules
  • 2+ years of technical program management experience
  • 7+ years of relevant work experience in mobile-related program and/or technical product management in a software applications environment
  • 4+ years of experience leading software development projects with aggressive schedules
  • Bachelor’s degree in Engineering, Computer Science or related technical field

PREFERRED QUALIFICATIONS

  • A desire to work hard and have a lot of fun
  • Experience managing efforts in cloud software services, distributed systems and/or developing large scale mobile applications
  • Ability to communicate effectively with both technical and non-technical individuals including external partners
  • Excellent oral and written communication skills
  • Track record for being detail-oriented with a demonstrated ability to self-motivate and follow-through on projects
  • Experience developing and launching products that require collaboration between internal cross-functional tech teams and external partner teams.
  • A strong desire to have fun while changing the world.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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Technical Program Manager, Alexa Mobile

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Amazon

Our mission: To be Earth's most customer-centric company.

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