1st module of the Program: Postgraduate Diploma: Digital Product & Service Owner
Welcome to course: Digital Product & Service Owner: Role & Key Functionality
1st module of the Program: Postgraduate Diploma: Digital Product & Service Owner
Short Description: Overview of a Product / Service Owner role and functionality: Course for owners and managers of digital products, services and platforms and for leaders at service, finance, fintech industries. Course for any other who want to build a career at fintech and digital business area. We will consider different business topics, practical examples and cases and also will talk about business related questions.
Considered Areas:
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Product owner role examples from retail banking and digital business
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Product manager VS Product owner roles
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Product owner mission
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Forces impacting Product owner’s roles
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Defining the vision
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Managing the product backlog
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Prioritizing needs
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Overseeing development stages
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Anticipating client needs
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Acting as primary liaison
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Evaluating product progress at each iteration
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Digital Channels building
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Examples from Consumer Lending, Mortgage and other product-lines of Retail Business
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Examples from leading worldwide banks
Course Author:
IGOR DMITRIEV
Professor of The Retail Banking School
Digital Business and Retail Banking Expert
Education:
•MBA, The Boston University, USA
•Master of Science at Engineering (Technical) Management, The State University of New York at Buffalo, USA
•Master of Science at Informatics and Economics, The Saint- Petersburg State University of Finance and Economics, Russia
•Six Sigma Black Belt
Experience:
•Expert at Banking (>15 years), FinTech & Digital (>12 years). Experienced Manager (>10 years) with successful track of records at personal and corporate entrepreneurship.
•More than 10 years at worldwide banking groups such us Societe Generale, Raiffeisenbank.
•Experience at roles: CEO, Head of Business, Chief Digital & Marketing Officer, Head of Digital Transformation and Channels, Head of Products and Marketing.
Linked topics:
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Business Fundamentals
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Agile
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SCRUM
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Project Management
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Marketing & Business Strategy
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Online and Digital Business
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Leadership
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Digital transformations / Strategy
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Product Management
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Strategic Planning & Execution
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Stakeholder Communication
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Solution Ideation & Implementation
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Continuous Process Improvement
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Budget & Resource Management
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Technical Leadership & Development
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Regulatory Compliance
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Business Process Development